Frequently Asked Questions

Is there a waiting room?

Yes, please feel welcome to relax in our waiting area after your treatment. Complimentary teas are available for your comfort.

Can I come into the clinic without an appointment?

No. The clinic operates on an appointment-only basis.

Your therapist will provide you with entry details prior to your appointment. We do not accept walk-ins.

Male Client Booking Policy

To ensure the safety and wellbeing of our therapists, we currently accept male clients by referral only.

Male clients must be referred by an existing female client who has already received treatment with us.

This policy allows us to maintain a safe, professional, and respectful working environment for our team.

Thank you for your understanding and support.

Can I use a gift voucher from another business within Graceful Aura Wellness Clinic?

No. Graceful Aura vouchers are valid only for treatments booked directly with Graceful Aura therapists.

Each business operating within the clinic manages its own vouchers, services, and bookings. Please refer to individual therapist pages for booking links and voucher details.

What treatments are offered in the clinic?

Please visit the clinic page for a full list of businesses and treatments available.

We are a wellness-based clinic, therefore no beauty treatments are offered. Services include massage, reiki, acupuncture, and other holistic therapies.

Where is the nearest train station?

The nearest train station is Broad Green, approximately a 30-minute walk from the clinic.

An alternative station is South Parkway, which is a short taxi ride away.

What buses stop near the academy?

Bus routes: 3A, 79, 79C, 204

What areas are covered for mobile treatments?

We cover Liverpool postcodes:

L6, L7, L8, L9, L10, L11, L12, L17, L18, L19, L24, L25, L26, L36

We do not cover:

L20, L21, L22, L23, L31, L32, L33, L37, L38, L39

due to distance from our base.

What training courses are offered at Graceful Aura Training Academy?

What training courses are offered at Graceful Aura Training Academy?
· Swedish Body Massage

· Indian Head Massage

· Hot Stone Massage

· Pregnancy Massage

· Oncology Massage

· Reflexology

· Chinese Fire Cupping

· Hopi Ear Candling

· Manual Lymphatic Drainage & Post-Operative MLD

· Radio Frequency & Ultrasonic Cavitaion

· Teaching Certificate in Baby Massage

Are the training courses accredited?

Yes, all of our courses are fully accredited by CPD Professionals.

How long are the training days?

Course durations vary depending on the subject.

Some courses run over multiple days, while others are delivered in 1-day intensive formats to suit students.

Do I need to provide my own model for face-to-face training?

No. We provide all models for training.

Training on different body types is essential for learning, and models attend as real clients, allowing students to gain practical experience and receive valuable feedback.

Do you offer payment plans for training courses?

Yes, payment plans are available with Klarna and Clearpay and can be selected at checkout where applicable.

Is a deposit required to book a training course?

Yes. A £100 non-refundable deposit is required to secure your place on any training course.